Harbridge & Quill (fictional demo) Alterspective
InSpective · Sharedo AuditSnapshot · 2026-08-12
Engagement · harbridge-quill-demo

Delta · Q1 → Q2

What changed since the baseline.

3 finding metric(s) resolved or improved; 4 new or regressed. Metric direction is per-finding (lower is better for defect counts).

What changed: verified narratives

Every claim below is recomputed from the two corpora, not taken on faith from the generator's own ground truth.

Verified

Party-record clean-up ran, but new duplicates kept arriving

Between the snapshots, 120 duplicate organisation groups were merged (259 party records removed from the master). In the same period 50 NEW duplicate groups appeared (98 redundant records); clean-up without an intake-side control only rents cleanliness.

Verified

The stuck-matter backlog was worked down

75 matters that had been sitting for years in holding phases (Pending Close: 39, Re-Open: 36 at Q1) were closed out by Q2. Verified: 75 of 75 now show phase 'Closed'. This is the lifecycle lens's stuck-phase indicator improving for a real, checkable reason.

Verified

Taxonomy drift: the coarse type keeps absorbing matters

935 matters were re-typed between the snapshots INTO the already-bloated general dispute type (from: matter-property-third-party (217), matter-directors-officers (196), matter-cyber-incident-response (189), matter-property-first-party (172), matter-workplace-injury (161)). The coarse work type is not a one-off configuration accident; it is actively growing, which is exactly why the taxonomy drill matters.

Health score trend

Q1Q2Config Usage: 38.9 → 38.938.938.9 · Config UsageLifecycle: 50 → 505050 · LifecycleUsage Journey: 52.9 → 52.952.952.9 · Usage Journey
Health score trend by domain (Q1 → Q2).

Finding-level changes

StatusDomainFindingQ1Q2
regressedConfig Usage17 fields carry meaningful data (>= 50% fill rate).1817
regressedConfig Usage95 of 287 attribute fields are never populated (0% fill rate).8095
regressedLifecycleMedian open-to-close duration is 251 days across 19,852 closed items.250251
regressedUsage JourneyWork is not spread evenly across roles: matter-owner accounts for 36,314 sittings against matter-partner's 333 sittings.36,29836,314
improvedConfig Usage94 fields are populated in fewer than 5% of work items.10094
improvedLifecycle1,831 of 19,852 closed items were later reopened (9.2%).0.0930.092
improvedUsage Journey52% of working sittings start the same way: open a matter. The next most common way in is close a matter, at 30%.52.452.3
unchangedConfig Usage5 logical field names are stored under 10 distinct raw keys.55
unchangedConfig Usage1 attribute stores values two different ways at once (a literal boolean AND a numeric option-set code).11
unchangedLifecycleMedian close days computed for 10 work types.n/an/a
unchangedLifecycleWork items were opened across 12 distinct years.40,50040,500
unchangedLifecycle2 of 3 phases with open work have a median age at or above 365 days.22
unchangedUsage Journey4 captured requests came from the platform rather than a person (widget loads, permission probes, list re-sorts) and are held out of every journey measure.44
unchangedUsage Journey98% of sittings are a single action and out, against a median depth of 1 distinct actions.97.797.7
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