Tier T3 · Lifecycle

Lifecycle: how the book moves through its phases.

Opened and closed volumes, close velocity, how long still-open work sits in each phase, and reopen rates: the shape of the book over time, computed from key dates.

How to read this page

What this measures

Work items opened per year, median age of still-open items by phase, close velocity, and reopen rate, all from the key-date history.

How to read it

The trend shows intake over time; the phase chart shows where open work sits longest. Phases past the stuck threshold are highlighted.

Why it matters

Long-lived open phases and rising reopen rates are where matters silently stall: the queues a practice lead should look at first.

Watch for

The stuck threshold is an attention heuristic, not a status determination. A long median age can be legitimate for slow-burning work.

50Domain health / 100

40,500Opened (all years)

9.2%Reopen rate

The evidence

Work items opened per year, showing intake over the life of the book.

Median age (days) of still-open items by phase, with phases past the 365-day stuck threshold highlighted. The threshold is an attention heuristic.

The stuck threshold is a prompt, not a judgement. Counts and dates are observed; whether a long-open phase is a problem is a question for a human who knows the work. The report surfaces it, it does not decide it.

From the live engagement

On the live engagement, per-phase open-count against median age flagged phases where a handful of matters had quietly sat for years: the stuck-workflow candidates this lens now computes as a formal, re-runnable step.

Findings

Severity	Finding & evidence	Metric
high	2 of 3 phases with open work have a median age at or above 365 days. Evidence (`lifecycle/phase-age`) { "phases": { "Open": { "open_count": 20573, "median_age_days": 222.0 }, "Pending Close": { "open_count": 37, "median_age_days": 1461.0 }, "Re-Open": { "open_count": 38, "median_age_days": 1834.5 } }, "stuck_phases": [ "Pending Close", "Re-Open" ], "stuck_threshold_days": 365 }	2
medium	1,831 of 19,852 closed items were later reopened (9.2%). Evidence (`lifecycle/reopen-rate`) { "reopened_count": 1831, "closed_count": 19852 }	0.1
info	Work items were opened across 12 distinct years. Evidence (`lifecycle/opened-per-year`) { "opened_by_year": { "2015": 2427, "2016": 2521, "2017": 2327, "2018": 2483, "2019": 2515, "2020": 2495, "2021": 2566, "2022": 2421, "2023": 2473, "2024": 2484, "2025": 4480, "2026": 11308 } }	40,500
info	Median open-to-close duration is 251 days across 19,852 closed items. Evidence (`lifecycle/median-close-days`) { "median_days": 251.0, "mean_days": 335.4162804755188, "closed_with_duration": 19852 }	251
info	Median close days computed for 10 work types. Evidence (`lifecycle/median-close-days-by-type`) { "by_type": { "matter-directors-officers": 477.0, "matter-workplace-injury": 387.0, "matter-dispute-defendant-general": 317.0, "matter-property-third-party": 207.0, "matter-cyber-incident-response": 171.0, "matter-property-first-party": 150.0, "task-limitation-check": 23.5, "task-client-update": 22.0, "task-court-filing": 21.0, "task-file-review": 21.0 } }

Health methodology (disclosed)

Domain score: 50.0/100. A weighted band average (green=1, amber=0.5, red=0), with full inputs below.

Indicator	Value	Band	Green	Amber	Weight
Stuck Phase Ratio	0.004	amber	0.0	0.25	2.0
Reopen Rate	0.092	amber	0.02	0.1	1.0

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